(4.7 / 5)1084+ Ratings

Timberland Reviews

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Overall Rating

4.7
9 Reviews
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About Timberland

Timberland.com is renowned for its outdoor lifestyle footwear, apparel, and accessories. The brand is committed to equipping adventurers with gear to get outside, work hard, and move the world forward. Their product line includes the iconic Timberland boots, known for their durability and waterproof features, as well as a range of clothing and accessories designed for outdoor activities. Timberland also emphasizes product care, offering resources and products to maintain the quality and longevity of their items. Additionally, the company provides free shipping with membership, enhancing the customer service experience.

Timberland Pros & Cons

Pros:

  • Quality Materials: Some reviewers praise the quality of the leather and materials used in Timberland boots, noting they feel premium and durable.
  • Waterproofing: The boots are waterproof, which is a significant advantage for outdoor use.
  • Comfort: Many users find the boots comfortable, especially with the molded foam footbed and insulation.
  • Style: Timberland boots are known for their stylish and urban design, making them suitable for both outdoor and urban wear.

Cons:

  • Poor Quality Control: Several reviewers have experienced poor quality control, with issues such as soles coming off and boots failing after minimal use.
  • Customer Service Issues: There are numerous complaints about uncooperative customer service, including difficulties with returns and refunds.
  • Durability Concerns: The cement welt construction of some Timberland boots raises durability concerns, as they may need to be replaced more frequently than Goodyear-welted boots.
  • Return Policy Issues: Some customers have reported issues with Timberland's return policy, including a "no boots worn" return policy and difficulties in getting refunds or replacements.
  • High Price Point: Despite the quality issues, the boots are often priced high, which may not be justified by their durability and performance.

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Timberland Customer Reviews (9)

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Liam Hammond
Liam Hammond
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Feb 9, 2023
Francisco McConnell
Francisco McConnell
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Feb 9, 2023
Karolin Weissmuller
Karolin Weissmuller
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Feb 9, 2023
Terrie Schneider
Terrie Schneider
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Feb 8, 2023
Becky Sottile
Becky Sottile
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Feb 6, 2023
Bret Yeager
Bret Yeager
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Feb 6, 2023
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Feb 5, 2023
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Ricky Day
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Feb 4, 2023
Rosaria Gallo
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Feb 3, 2023

Timberland Customer’s Q&A

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Timberland Features and Benefits

Timberland.com offers a range of features and benefits:

Key Features:

  • Quality and Durability: Timberland is renowned for its quality and durability. The products are designed to withstand regular wear and tear.
  • Variety of Products: Timberland offers a wide range of products, including boots, shoes, clothing, and accessories.
  • Environmentally Friendly: Timberland is committed to reducing its carbon footprint and uses recycled, organic, and responsibly sourced materials in its products.

Benefits:

  • Versatility: Timberland products are versatile and suitable for various activities, from hiking and exploring the great outdoors to strolling through city streets.
  • Style: Timberland products are stylish and come in a variety of colors and styles.
  • Customer Service: Timberland has a good reputation for customer service, providing assistance and support to its customers.

Remember, each individual's experience with Timberland.com may vary, and it's always a good idea to do some research and read reviews before making a purchase.

Timberland Pricing

Timberland.com offers a wide range of products with varying prices. Here are some specific examples:

  • Men's Boots:

    • Timberland Premium 6-Inch Lace-Up Waterproof Boot: $198.00.
    • Timberland Classic 6-Inch Waterproof Boot: $170.00.
    • Timberland Heritage Plaid 6-Inch Waterproof Boot: $198.00.
    • Men's Mt. Lincoln Waterproof Insulated Boot: Prices vary, but typically around $180.00.
    • Men's White Ledge Waterproof Mid Hiker Boot: Prices vary, but typically around $180.00.
  • Men's Shoes:

    • Men's Maple Grove Leather Chukka: $125.00 (on sale for $89.99).
    • Men's Field Trekker Hiking Shoe: $110.00 (on sale for $89.99).
    • Men's Allston Low Lace-Up Sneaker: $80.00.
  • Sale Items:

    • Men's Work Summit 6" Composite Toe Waterproof Work Boot: $235.00 (on sale for $116.99).
    • Men's Mt. Maddsen Waterproof Mid Hiking Boot: $120.00 (on sale for $99.99).
    • Men's GreenStrideâ„¢ Motion 6 Leather Hiking Boot: $140.00 (on sale for $79.99).

For the most up-to-date pricing, it is recommended to visit the Timberland website directly and filter by category, price, style, color, size, and width to find the best fit for your needs.

About Timberland.com Payment Method?

Timberland.com offers a variety of payment options to accommodate its customers. Accepted credit cards include MasterCard, Visa, American Express, and Discover Card. For those preferring digital payment methods, PayPal, PayPal Credit, and Klarna are available. Apple Pay is also supported for iOS devices, but only for Visa and MasterCard. Additionally, purchases can be made using Timberland® Gift Cards and eGift Cards. These options provide flexibility and security for online shopping, ensuring a smooth transaction process for customers.

Timberland FAQs

FAQ

Timberland Alternatives

Here are some alternatives to Timberland:

  1. Wolverine Floorhand: High-quality classic Timberland style boot.
  2. Nortiv 8 Hiking Boots: Similar to Timberland White Ledge.
  3. Kamik: Known for weatherproof boots, great slip resistance.
  4. Royer: Produces footwear for cold, snowy conditions.
  5. Red Wing Shoes: Features waterproof leather, suitable for inclement weather.
  6. Ever Boots Men’s ‘Tank’ Soft Toe Work Boots: Affordable alternative.
  7. Amazon Essentials Women’s Lace-Up Combat Boots: Budget-friendly option.

Please note that the alternatives listed offer similar features to Timberland boots, but may vary in price, style, and specific features. It's recommended to check each brand's offerings to find the best fit for your needs.

FAQ

How To Open A Timberland Account?

To open an account on Timberland.com, follow these steps:

  1. Visit the Timberland.com website.
  2. Locate and click on the "Sign In" or "Account" option, usually found at the top right corner of the website.
  3. Click on the "Create Account" button.
  4. Enter the required information such as name, email address, and password.
  5. Click on the "Create Account" button to complete the process.

After creating an account, users can enjoy a fast and convenient way to buy items, track orders, and get exclusive news and access to Timberland® events and products. The profile contains personal information, and this is also where users can change the password for the Timberland.com account. Users can also easily add, delete, and edit any credit cards stored in the Timberland.com account. Timberland will never share personal information with others.

Remember, each website may have slightly different steps for creating an account. It's always a good idea to look for a "Help" or "FAQ" section on the website for specific instructions. If there are any issues or questions, consider reaching out to Timberland's customer service for assistance.

FAQ

What is Timberland's return policy for online purchases?

You may return merchandise purchased online within 60 days of shipment for size, fit, or style reasons, provided it has not been damaged, washed, altered, or worn. Returning your Timberland.com merchandise is free, and they provide a pre-paid shipping label for free returns.
FAQ

Are there any exceptions to Timberland's return policy?

Gift cards and eGift cards are considered final sale and are not eligible for return.
FAQ

How long does it take to receive a refund for a returned item?

Once the returned item(s) have been received at Timberland's facility, the refund will be credited to the initial form of payment in 6-10 business days, in the amount of the purchase price plus any applicable taxes.
FAQ

What is the cost and estimated delivery time for standard shipping?

The cost for standard shipping is $7.95, and the estimated delivery time is 3-5 business days, which includes order verification and processing.
FAQ

Does Timberland ship internationally?

No, Timberland does not ship items purchased from their website to any destination outside of the United States, other than the U.S. territories listed above.
FAQ

What payment methods does Timberland accept?

Timberland accepts MasterCard, Visa, American Express, and Discover Card.
FAQ

About Timberland.com Prices and Cost?

Prices for Timberland products vary depending on the style, size, and material. On average, a pair of Timberland boots will cost anywhere from $100 to $200. Specialized boots with additional features or materials may cost more. The brand also offers a range of clothing and accessories, with prices that reflect the quality and durability synonymous with the Timberland name. For specific pricing, customers can filter their search by category, price, style, color, size, and width on the Timberland website to find their ideal product.

FAQ

About Timberland.com Popular Products and Services?

Timberland.com is renowned for its durable footwear, especially boots, designed for outdoor activities. The website offers a range of products including clothing and accessories for both men and women. Among the popular services, Product Care stands out, providing customers with information on how to maintain the longevity of their Timberland products. The Best Sellers section features the most sought-after items, giving shoppers insight into trending products. Timberland's commitment to quality and sustainability is evident in their product offerings and services, catering to those who value adventure and the outdoors.

FAQ

Timberland.com Return Policy?

Timberland.com offers free returns for orders placed within 30 days of shipment, provided the items have not been worn, washed, altered, or damaged. Returns can be made by mail using the free return label provided with the order, or at any Timberland store with the original packaging and receipt or order confirmation email. Final Sale and Clearance items are not eligible for return, except in cases of manufacturing defects. For shipping, orders are shipped on business days only, and standard shipping takes 3-6 business days. Community Members receive free standard shipping for orders over $75, while non-members are charged a flat rate. Expedited shipping options are available for an additional fee. Orders placed after 6 PM EST will be processed the next business day, and international shipping is not available outside of U.S. territories.

FAQ

How can I care for my Timberland products?

To care for Timberland products, it's recommended to use leather cleaner and refresher to maintain their appearance and longevity. Protecting the products from the elements is also crucial, so applying a water & stain repellent spray is advisable. This can be done with products available individually or as part of a shoe care kit. For best results, follow the specific care instructions provided for each product type, as different materials may require different care methods.

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