Timberland Reviews
(Rated by 1084 users)
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Payment Methods
- Credit/Debit Cards
- PayPal
- Apple Pay
- Klarna
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
Overall Rating
4.7
Base on 9 Reviews
Ratings by Feature
Ratings by Feature
- Customer Service4.3
- Shipping & Delivery4.0
- Return Policy4.5
- Price & Quality5.0
Recent Customer Reviews (9)
Liam Hammond
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Francisco McConnell
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Karolin Weissmuller
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Terrie Schneider
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Becky Sottile
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Bret Yeager
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Shirley Thomas
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Ricky Day
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Rosaria Gallo
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Payment Methods
Accepted Payment Options:
Prices for items on Timberland.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Credit/Debit Cards
PayPal
Apple Pay
Klarna
Payment Process
- Payments can be made online during the checkout process.
- For Timberland credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Timberland Pros & Cons
Pros
1
Quality and Durability: Timberland is renowned for its quality and durability. The products are designed to withstand regular wear and tear.
2
Variety of Products: Timberland offers a wide range of products, including boots, shoes, clothing, and accessories.
3
Environmentally Friendly: Timberland is committed to reducing its carbon footprint and uses recycled, organic, and responsibly sourced materials in its products.
4
Versatility: Timberland products are versatile and suitable for various activities, from hiking and exploring the great outdoors to strolling through city streets.
5
Style: Timberland products are stylish and come in a variety of colors and styles.
6
Customer Service: Timberland has a good reputation for customer service, providing assistance and support to its customers.
7
Quality Materials: Some reviewers praise the quality of the leather and materials used in Timberland boots, noting they feel premium and durable.
8
Waterproofing: The boots are waterproof, which is a significant advantage for outdoor use.
9
Comfort: Many users find the boots comfortable, especially with the molded foam footbed and insulation.
10
Style: Timberland boots are known for their stylish and urban design, making them suitable for both outdoor and urban wear.
CONS
1
Poor Quality Control: Several reviewers have experienced poor quality control, with issues such as soles coming off and boots failing after minimal use.
2
Customer Service Issues: There are numerous complaints about uncooperative customer service, including difficulties with returns and refunds.
3
Durability Concerns: The cement welt construction of some Timberland boots raises durability concerns, as they may need to be replaced more frequently than Goodyear-welted boots.
4
Return Policy Issues: Some customers have reported issues with Timberland's return policy, including a "no boots worn" return policy and difficulties in getting refunds or replacements.
5
High Price Point: Despite the quality issues, the boots are often priced high, which may not be justified by their durability and performance.
Timberland Features and Benefits
Features
Quality and Durability
Renowned for quality and durability; products designed to withstand regular wear and tear; premium leather and materials.
Variety of Products
Wide range of products including boots, shoes, clothing, and accessories.
Environmentally Friendly
Committed to reducing carbon footprint; uses recycled, organic, and responsibly sourced materials.
Versatility
Suitable for various activities from hiking and exploring outdoors to city streets.
Style
Stylish with variety of colors, styles, and urban design suitable for outdoor and urban wear.
Waterproofing
Waterproof boots provide significant advantage for outdoor use.
Comfort
Comfortable, especially with molded foam footbed and insulation.
Customer Service
Good reputation for providing assistance and support.
Free Returns
Free returns within 30 days of shipment for unworn, unwashed items using free return label or in-store.
Free Standard Shipping
Free for Community Members on orders over $75; standard shipping in 3-6 business days.